Sunday, February 18, 2007

Outlook 2000 Hangs at Splash Screen

If Outlook hangs up at the logo splash screen,try starting it with the /safe switch (Start / Run / Outlook.exe /safe)

If this works some files may be corrupted and can simply be deleted or renamed.
Use the Windows Explorer to search for and then either rename or delete the following files:

Views.dat

Outcmd.dat

Extend.dat

Frmcache.dat

Note: Not all files may be present on the computer

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